How to Place an Order/Refill

There are five ways to place an Order/Refill -

  1. ORDER ONLINE

    Type the name of the medicine you require in the search box at the top of this page and click 'SEARCH' to locate your medicine before proceeding through the online ordering process.

    If you are a new customer please register by completing your details when you have reached the CHECKOUT page before completing your order.

    If you are placing a refill order then please login when you have reached the CHECKOUT page. Your details will be displayed to enable you to submit your order.

    If you are unable to complete your order or have any questions then please call one of our friendly customer service representatives on 1-800-845-3960 When your order has been completed, please fax or email your prescription to us with your order number. Our supplier will be able to process your order when a faxed copy of your prescription is received.

    Forgot your password? If you need assistance to login to your account, please call us Toll Free on: 1-800-845-3960

  2. ORDER BY PHONE

    Call: 1-800-845-3960 and one of our friendly customer service representatives will take your order. If your call is not answered live, please leave a clear message providing your name and phone number and we will call you back as soon as possible.

  3. ORDER BY FAX

    Type the name of the medicine you require in the search box at the top of this page and click 'SEARCH' to locate your medicine. Download and print an order form.

    Click Here to download an order form. Complete each page of the order form, including payment details. Fax your completed order form and prescription to: 1-800-840-3056.

  4. ORDER BY EMAIL (For refill orders only)

    Place an order by email to This email address is being protected from spambots. You need JavaScript enabled to view it. and provide refill details. Please ensure you provide your name, phone number, current address details and your previous order number that needs refilling.

    Please note: when your order is completed a valid prescription from the prescribing physician must be faxed or emailed to us before your order can be processed.

  5. ORDER BY MAIL

    Type the name of the medicine you require in the search box at the top of this page and click 'SEARCH' to locate your medicine. Download and print an order form.

    Click here to download an order form. Complete each page of the order form, including payment details. Mail your completed order form and prescription to:

    TVP
    P.O Box 188 BH
    Brittons Hill
    St. Michael
    Barbados

    Please note: the mailing address can also be used for sending checks and other documents.

Call Toll Free: 1-800-845-3960

Fax Toll Free: 1-800-840-3056

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.